Guest Experience Leader - On Floor & Education

Lululemon Athletica Inc.; Woodbridge (VA); Vor Ort; USD 33.000 - 38.000; Vollzeit

Benefits dieser Stelle

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Leadership series

Zusammenfassung

lululemon is seeking a Guest Experience Lead to join our store leadership team. You will drive a quality in-store guest experience by delivering technical product education and leading from the floor, acting as Supervisor on Duty to meet daily sales targets and operational standards.

You will contribute to hiring decisions, provide coaching, and foster an inclusive, high-performing team environment while ensuring store readiness and exceptional guest service across shifts.

Qualifikationen

• 1 year in retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Education: High school diploma/GED/equivalent, or above.

Aufgaben

• Bring the lululemon guest experience framework to life, leading from the floor to create an exceptional, inclusive guest experience.
• Continuously assess guest connection and provide technical product education to guests.
• Lead from the floor as Supervisor on Duty to support business, team, and guests.
• Open and close the store following procedures and ensure store readiness.
• Review daily metrics to track progress toward sales goals and motivate the team.
• Participate in hiring: recruitment, selection, onboarding, and training.
• Provide direct feedback and coaching to team members for development.
• Create a respectful, inclusive team environment and foster engagement.

Kenntnisse

Retail Experience

Leadership

Ausbildung

High School Diploma

Jobbeschreibung

lululemon is seeking a Guest Experience Lead to join our store leadership team. You will drive a quality in-store guest experience by delivering technical product education and leading from the floor, acting as Supervisor on Duty to meet daily sales targets and operational standards.

You will contribute to hiring decisions, provide coaching, and foster an inclusive, high-performing team environment while ensuring store readiness and exceptional guest service across shifts.