Guest Experience Leader — Lead from the Floor

lululemon; Beverly Hills (CA); Sur place; USD 33 000 - 39 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Parenthood top-up

Development course offerings

Mentorship programs

Résumé du poste

lululemon in Beverly Hills is seeking a Guest Experience Lead to ensure every guest receives a quality in-store experience by delivering technical product education and embodying the brand’s values. You will be part of the store leadership team, driving performance on the floor and supporting daily sales targets.

As a leader on the floor, you will contribute to hiring decisions, coach teammates, and open/close the store while maintaining an inclusive, high-energy environment that aligns with

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to assigned store with reliable transportation methods.
• Experience leading, mentoring, or delegating with others is preferred.

Responsabilités

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests.
• Assist in hiring decisions and onboarding.
• Open and close the store according to procedures.
• Review daily metrics to drive sales goals.
• Coach and develop team members with feedback and recognition.

Connaissances

Guest experience

Leadership

Communication

Teamwork

Decision making

Adaptability

Formation

High school diploma/GED

Description du poste

lululemon in Beverly Hills is seeking a Guest Experience Lead to ensure every guest receives a quality in-store experience by delivering technical product education and embodying the brand’s values. You will be part of the store leadership team, driving performance on the floor and supporting daily sales targets.

As a leader on the floor, you will contribute to hiring decisions, coach teammates, and open/close the store while maintaining an inclusive, high-energy environment that aligns with