In-Store Guest Experience Leader

Lululemon Athletica; New York (NY); Híbrido; USD 33.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Parenthood top-up

Development course offerings

Descripción de la vacante

lululemon is seeking a Guest Experience Lead to ensure every guest receives a quality in-store experience through technical product education and floor leadership. The role is part of the store leadership team, driving performance against daily sales targets and contributing to hiring decisions and team development.

The position emphasizes inclusion, coaching, and a dynamic, high-energy environment as the store aims to connect with customers and communities while maintaining operational

Formación

• 1 year retail or customer experience
• Some experience in leading, mentoring, or delegating with others
• Education: High school diploma/GED/equivalent, or above

Responsabilidades

• Lead from the floor as Supervisor on Duty to assess and fulfill business and guest needs
• Provide technical product education to guests to articulate product value
• Oversee hiring input, onboarding, and training of team members
• Drive store performance on the floor through guest experience and sales targets
• Support a respectful and inclusive team environment

Conocimientos

Retail experience

Customer experience

Leadership

Mentoring

Educación

High school diploma/GED/equivalent

Descripción del empleo

lululemon is seeking a Guest Experience Lead to ensure every guest receives a quality in-store experience through technical product education and floor leadership. The role is part of the store leadership team, driving performance against daily sales targets and contributing to hiring decisions and team development.

The position emphasizes inclusion, coaching, and a dynamic, high-energy environment as the store aims to connect with customers and communities while maintaining operational