Guest Experience Leader — Inspire Service & Growth

lululemon; Berkeley (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica in Berkeley, CA seeks a Guest Experience Lead to guide the in-store guest journey, deliver technical product education, and drive daily sales targets.

You will lead floor operations as Supervisor on Duty, participate in hiring and coaching, and foster an inclusive, high-energy store team.

This role emphasizes guest connection, team development, and operational excellence in a fast-paced retail environment.

Qualifications

• 1 year retail or customer experience
• Experience leading, mentoring, or delegating with others
• High school diploma/GED/equivalent, or above

Responsibilities

• Lead from the floor to deliver an exceptional guest experience
• Provide technical product education to guests
• Serve as Supervisor on Duty and support store performance
• Assist in hiring, onboarding and coaching
• Model inclusive, collaborative teamwork

Skills

Guest experience

Leadership

Mentoring

Communication

Education

High school diploma/GED/equivalent

Job description

lululemon Athletica in Berkeley, CA seeks a Guest Experience Lead to guide the in-store guest journey, deliver technical product education, and drive daily sales targets.

You will lead floor operations as Supervisor on Duty, participate in hiring and coaching, and foster an inclusive, high-energy store team.

This role emphasizes guest connection, team development, and operational excellence in a fast-paced retail environment.