Guest Experience Leader — Inspire Teams & Drive Results

Stand Out For Good, Inc; Virginia (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Stand Out For Good, Inc. in Tysons Corner, VA is seeking a Guest Engagement Assistant Store Leader who will hire, train and develop a diverse team to deliver authentic guest experiences.

The role requires driving sales and meeting guest-experience goals through strong leadership on the sales floor. You will lead operations with a focus on community impact, including Mission Monday campaigns and engagement with guests to build lasting relationships.

Qualifications

• Proven hospitality leadership with focus on guest satisfaction and financial results.
• Strong communication and relationship-building with guests and team members.
• Ability to recruit, train and develop a diverse, passionate staff.
• Drive sales through excellent service and store leadership.
• Support Mission Mond ay initiatives and community campaigns.

Responsibilities

• Cultivate a guest-focused environment by driving volume and anticipating guest needs
• Models service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve store goals
• Foster team commitment and recognize individual contributions
• Manage Mission Monday campaigns to benefit the community
• Ensure accountability for P&L results and performance standards
• Provide timely feedback and rewards to drive retention and performance

Skills

Leadership

Customer service

Recruiting

Training

Sales excellence

Education

Bachelor’s Degree preferred

Job description

Stand Out For Good, Inc. in Tysons Corner, VA is seeking a Guest Engagement Assistant Store Leader who will hire, train and develop a diverse team to deliver authentic guest experiences.

The role requires driving sales and meeting guest-experience goals through strong leadership on the sales floor. You will lead operations with a focus on community impact, including Mission Monday campaigns and engagement with guests to build lasting relationships.