Guest Experience Store Leader: People, Service & Impact

Stand Out For Good, Inc.; King of Prussia (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

Stand Out For Good, Inc. in King of Prussia, PA, seeks a Guest Engagement Assistant Store Leader to hire, train, and develop a diverse team that creates authentic guest connections. You will drive sales and achieve goals through frontline leadership and engaging service.

Lead with a guest-first mindset, coach associates, and manage campaigns that positively impact local communities, upholding the brand's mission to Stand Out. A strong, professional appearance is expected.

Qualifications

• Strong communication and guest engagement skills.
• Proven hospitality leadership with focus on guest satisfaction and financial results.
• Ability to maintain a beautiful store environment and inviting atmosphere.
• Desire to contribute to the community and meaningful causes.
• Creative and entrepreneurial thinking to implement revenue opportunities.
• Well-groomed appearance reflecting pride and brand standards.
• Ability to work at least 40 hours per week including holidays, nights and weekends.
• Retail or hospitality management experience (1 year).
• Bachelor’s Degree preferred.
• Physical ability to stand, kneel, climb ladders as needed and lift 30 pounds.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs.
• Models excellent service standards and coaches associates to deliver exceptional guest experiences.
• Recruit, train and develop a team to achieve individual, store, and company goals.
• Foster team commitment through support, relationship building, and recognizing individual contributions.
• Manages Mission Monday campaigns to positively impact the community.
• Holds self and the team accountable for achievement of P&L results and standards.
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance.

Skills

Strong communication

Hospitality leadership

Attention to detail

Community impact

Creative thinking

Well-groomed appearance

Flexible schedule

Retail management experience

Bachelor’s degree preferred

Physical endurance

Lifting 30 pounds

Education

Bachelor’s degree preferred

Job description

Stand Out For Good, Inc. in King of Prussia, PA, seeks a Guest Engagement Assistant Store Leader to hire, train, and develop a diverse team that creates authentic guest connections. You will drive sales and achieve goals through frontline leadership and engaging service.

Lead with a guest-first mindset, coach associates, and manage campaigns that positively impact local communities, upholding the brand's mission to Stand Out. A strong, professional appearance is expected.