Guest Engagement Store Leader: Lead, Elevate Service

Stand Out For Good, Inc; Cary (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

Stand Out For Good, Inc. in Cary, NC, is hiring a Guest Engagement Assistant Store Leader to create an inspiring guest experience and lead a diverse team.

You will recruit, train, and coach associates, drive sales, meet goals, and foster community impact through Mission Monday campaigns. A hospitality leadership background, strong communication, and a professional appearance are valued; 40-hour weeks including holidays, nights, and weekends.

Qualifications

• Strong communication skills with an outgoing personality and guest engagement focus.
• Proven hospitality leadership with experience in managing teams and achieving guest-satisfaction goals.
• Attention to creating a welcoming, well-maintained store environment.
• Desire to contribute to community causes and Stand Out For Good's Mission Monday program.
• Entrepreneurial thinking with ability to implement revenue-driven ideas.
• Professional appearance reflecting pride and commitment.

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact your community to enhance people's lives
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Skills

Strong communication

Hospitality leadership

Attention to detail

Community impact

Entrepreneurial thinking

Professional appearance

Education

Bachelor's Degree in Retail or Hospitality

Job description

Stand Out For Good, Inc. in Cary, NC, is hiring a Guest Engagement Assistant Store Leader to create an inspiring guest experience and lead a diverse team.

You will recruit, train, and coach associates, drive sales, meet goals, and foster community impact through Mission Monday campaigns. A hospitality leadership background, strong communication, and a professional appearance are valued; 40-hour weeks including holidays, nights, and weekends.