Guest Experience Leader — Inclusive Store Coach

Lululemon Athletica; Illinois; On-site; USD 89,658,000 - 121,321,000; Full time

Benefits offered by this job

Competitive bonus program

Excellent benefits

Employee discount

Career development

Job summary

lululemon Athletica is seeking an Assistant Manager, Guest Experience to lead from the floor, develop team members, and deliver outstanding guest experiences in our Illinois stores.

You will recruit and coach a diverse team, balance store operations with guest focus, and partner with managers on performance, budgets, and merchandising. The role emphasizes inclusion, integrity, and excellence in customer service and leadership.

Qualifications

• Legally authorized to work in the country
• Willing to travel to assigned store
• 1 year people management experience

Responsibilities

• Lead from the floor to build and develop team members.
• Provide on-floor guest experience leadership and address guest issues.
• Review business data to inform planning and hiring strategy.
• Open and close the store per procedures.
• Accountable for delegated budget and labor hours.

Skills

Leadership

Inclusion

Guest Experience

Decision Making

Strategic Thinking

Communication

Education

Bachelor's degree

High school diploma

Job description

lululemon Athletica is seeking an Assistant Manager, Guest Experience to lead from the floor, develop team members, and deliver outstanding guest experiences in our Illinois stores.

You will recruit and coach a diverse team, balance store operations with guest focus, and partner with managers on performance, budgets, and merchandising. The role emphasizes inclusion, integrity, and excellence in customer service and leadership.