Guest Experience Leader – High-Energy FOH Manager

Salvation Army Central Territory; St. Louis (MO); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Free Play & Half-price food

Health, dental, vision, 401(k)

Job summary

Topgolf is seeking a Front of House Manager to lead our guest-facing team in delivering best-in-class service and hospitality. This role coaches Team members, drives guest satisfaction, and ensures every venue area is staffed, running, and delivering an exceptional experience.

The Front of House Manager also owns opening/closing procedures, hiring, scheduling, and development. The schedule includes evenings, weekends, and holidays during peak periods and events.

Qualifications

• 2+ years of restaurant, hotel, or entertainment venue management or supervisory experience.
• Must be 21 years of age or older as required by state or local law.
• Ability to obtain required licenses and certifications for your location.

Responsibilities

• Lead the Guest Experience: Set the daily standard for service and hospitality across the front of house.
• Coach and Develop the Team: Supervise front of house team members and coach them in the moment.
• Manage Operations: Execute opening and closing procedures and manage assigned shifts.
• Uphold Standards and Culture: Demonstrate Topgolf’s core values and maintain health, safety, and operational standards.

Skills

Guest service leadership

Team coaching

Operational supervision

Shift management

Education

High school diploma or equivalent

Job description

Topgolf is seeking a Front of House Manager to lead our guest-facing team in delivering best-in-class service and hospitality. This role coaches Team members, drives guest satisfaction, and ensures every venue area is staffed, running, and delivering an exceptional experience.

The Front of House Manager also owns opening/closing procedures, hiring, scheduling, and development. The schedule includes evenings, weekends, and holidays during peak periods and events.