Guest Experience Leader — Growth & Coaching

Global Montello Group Corp; Plymouth (MA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

401k with match

Tuition reimbursement

Career development team

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts. The role focuses on supervising staff, coaching teammates, greeting guests, and upholding store standards, safety, and policies to ensure a positive shopping experience.

You will manage POS operations, cash handling, stocking, and guest inquiries while supporting a 24/7 guest service program and vendor checks as needed.

Qualifications

• High School Diploma or equivalent.
• Must be at least 18 years old.
• Ability to lift up to 25 lbs.
• Reliable transportation.
• Flexibility to work days, nights, weekends and holidays.

Responsibilities

• Supervise employees and ensure tasks are performed per management directives.
• Coach staff by giving constructive feedback.
• Greet guests to provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies.

Skills

Staff supervision

Coaching

Guest service

Cash handling

Safety compliance

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts. The role focuses on supervising staff, coaching teammates, greeting guests, and upholding store standards, safety, and policies to ensure a positive shopping experience.

You will manage POS operations, cash handling, stocking, and guest inquiries while supporting a 24/7 guest service program and vendor checks as needed.