Guest Experience Leader - Flexible Schedule & Service

McDonald's; California; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Weekly direct deposit

401k plan

Medical benefits

Dental benefits

Vision benefits

Full-time eligible

Job summary

McDonald’s is seeking a Guest Experience Lead in California to ensure guests have a positive dining experience. You will check in with guests to ensure satisfaction, resolve concerns, and work with your team to keep the restaurant welcoming and clean.

You’ll promote McDonald’s App, Mobile Order & Pay, and related benefits while delivering friendly, efficient service and contributing to a strong guest-focused culture.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience and check in with guests to ensure they are enjoying themselves.
• Be the solution by handling guest concerns and providing resolutions.
• Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Promote promotions and app benefits to guests.

Job description

McDonald’s is seeking a Guest Experience Lead in California to ensure guests have a positive dining experience. You will check in with guests to ensure satisfaction, resolve concerns, and work with your team to keep the restaurant welcoming and clean.

You’ll promote McDonald’s App, Mobile Order & Pay, and related benefits while delivering friendly, efficient service and contributing to a strong guest-focused culture.