Guest Experience Lead - Flexible Scheduling & Growth

McDonald's; Suniland (TX); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Direct deposit

401(k)

Medical benefits

Job summary

McDonald’s Suniland is seeking a Guest Experience Lead to welcome guests, check in with them, and ensure they enjoy their visit. You’ll handle guest concerns, promote the McDonald’s App, and work with the team to keep the restaurant welcoming and clean.

Success comes from a humble, hospitable demeanor, a passion for helping others, and the ability to communicate effectively while growing within the role. This on-site position offers competitive pay, benefits, and growth opportunities.

Qualifications

• Humility and hospitable demeanor.
• Passion for helping and serving others (customers and teammates).
• Desire to learn and grow within the role.
• Strong ability to communicate and anticipate customer needs.

Responsibilities

• Lead the guest experience and ensure guests are welcomed and satisfied.
• Handle guest concerns and provide timely resolution.
• Work with the team to maintain a welcoming, clean restaurant environment.
• Inform customers about promotions and the McDonald’s App benefits.

Skills

Guest service

Communication

Teamwork

Problem solving

Job description

McDonald’s Suniland is seeking a Guest Experience Lead to welcome guests, check in with them, and ensure they enjoy their visit. You’ll handle guest concerns, promote the McDonald’s App, and work with the team to keep the restaurant welcoming and clean.

Success comes from a humble, hospitable demeanor, a passion for helping others, and the ability to communicate effectively while growing within the role. This on-site position offers competitive pay, benefits, and growth opportunities.