Guest Experience Leader: Elevate Service & Team

Lululemon Athletica; Arlington (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Mental health plans

Job summary

lululemon Athletica in Arlington, VA is seeking a Guest Experience Lead to oversee the guest journey on the floor, delivering product education and leading the team to meet daily sales targets. The role requires leading from the floor as Supervisor on Duty and participating in hiring decisions and staff development.

The position involves flexible shifts, collaboration with the store leadership, and a focus on creating an inclusive, high-energy guest experience.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead the guest experience on the floor and provide technical product education.
• Act as Supervisor on Duty and lead from the floor.
• Support store leadership with hiring decisions and performance feedback.
• Review daily business data and motivate the team to meet sales goals.
• Open and close the store per procedures.

Skills

Retail experience

Leadership

Education

High school diploma or equivalent

Job description

lululemon Athletica in Arlington, VA is seeking a Guest Experience Lead to oversee the guest journey on the floor, delivering product education and leading the team to meet daily sales targets. The role requires leading from the floor as Supervisor on Duty and participating in hiring decisions and staff development.

The position involves flexible shifts, collaboration with the store leadership, and a focus on creating an inclusive, high-energy guest experience.