Guest Experience Leader, Beauty Retail

Ulta; San Marcos (CA); On-site; USD 85,962,000 - 106,020,000; Full time

Job summary

Ulta Beauty in California, San Marcos is seeking an Experience Manager to lead a high-performing team across salon services, boutiques and retail. You will drive guest satisfaction, NPS, and top-line sales while developing talent and ensuring exceptional standards.

The role demands a passion for beauty, strong leadership, accountability, and the ability to coach, schedule, and optimize operations. Join a dynamic team focused on energy, artistry, and growth.

Qualifications

• Bachelor’s degree preferred and cosmetology license where required by state law.
• 2-3+ years in fast-paced retail management or related experience.
• Cosmetology management: experience in services, guest experience and sales.

Responsibilities

• Lead a multi-disciplinary team to deliver guest experience and sales growth.
• Drive profitability through operational excellence and top-line sales.
• Manage staffing, scheduling, and payroll budgets.

Skills

Technology savvy

Written communication

Interpersonal skills

Time management

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license where required by state law

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty in California, San Marcos is seeking an Experience Manager to lead a high-performing team across salon services, boutiques and retail. You will drive guest satisfaction, NPS, and top-line sales while developing talent and ensuring exceptional standards.

The role demands a passion for beauty, strong leadership, accountability, and the ability to coach, schedule, and optimize operations. Join a dynamic team focused on energy, artistry, and growth.