Beauty Experience Leader – Retail & Services

Ulta; Riverdale (UT); On-site; USD 60,000 - 90,000; Full time

Job summary

Ulta Beauty is hiring an Experience Manager to lead a high-energy team and deliver exceptional guest experiences across salon, boutiques, and retail. You will drive service sales, manage guest satisfaction, and lead through Ulta Beauty’s mission and values in a fast-paced store environment.

The role emphasizes coaching, accountability, and growth, with a focus on people, performance, and processes to meet store goals and improve NPS.

Qualifications

• 2–3+ years relevant, fast-paced retail management experience or equivalent.
• Strong financial management: driven top-line sales and payroll budgeting.
• Cosmetology-related licensing not required for this role.

Responsibilities

• Lead a high-performing team across salon and boutiques to grow services and retail.
• Drive guest experience, sales, and loyalty through effective coaching and accountability.
• Oversee scheduling, attendance, inventory, and compliance with company policies.

Skills

Retail management

Leadership

Communication

Scheduling

Customer service

Education

Bachelor’s degree preferred

Tools

POS system

Job description

Ulta Beauty is hiring an Experience Manager to lead a high-energy team and deliver exceptional guest experiences across salon, boutiques, and retail. You will drive service sales, manage guest satisfaction, and lead through Ulta Beauty’s mission and values in a fast-paced store environment.

The role emphasizes coaching, accountability, and growth, with a focus on people, performance, and processes to meet store goals and improve NPS.