Guest Experience Leader: Beauty Retail

Ulta; Mentor (OH); On-site; USD 37,000 - 47,000; Full time

Job summary

Ulta Beauty in Mentor, OH is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and guest coordinators, driving exceptional guest experiences and top-line sales. You will oversee salon services, boutiques, makeup and retail, modelling Ulta Beauty's mission and values while building an inclusive, coaching-focused culture.

This role requires 2–3+ years retail management, a preferred bachelor's degree and cosmetology licensing where required; strong leadership

Qualifications

• 2-3+ years relevant, fast-paced retail management work experience.
• Bachelor’s degree is preferred.
• Cosmetology license and/or cosmetology management license where required by state law.

Responsibilities

• Promote accountability to meet store goals across services, boutiques, and sales.
• Drive profitability through operational excellence and top-line growth.
• Lead and develop a diverse salon and boutique team.
• Ensure compliance with policies, schedules, and loss prevention.

Skills

Tech savvy

Communication

Collaboration

Organization

Pressure management

Education

Bachelor's degree preferred

Cosmetology license

Job description

Ulta Beauty in Mentor, OH is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, and guest coordinators, driving exceptional guest experiences and top-line sales. You will oversee salon services, boutiques, makeup and retail, modelling Ulta Beauty's mission and values while building an inclusive, coaching-focused culture.

This role requires 2–3+ years retail management, a preferred bachelor's degree and cosmetology licensing where required; strong leadership