Guest Experience Leader

Five Below

North Attleborough (MA)

On-site

USD 26,000 - 30,000

Full time

7 days ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Five Below in North Attleborough, MA is seeking a store leadership professional to drive front-end operations and deliver a WOW customer experience. You will supervise crew, train associates, and partner with the store manager on staffing and merchandising to meet brand standards.

The role requires a High School diploma or equivalent, 2 years of management experience, and excellent communication. You must multitask, stay calm under pressure, and be available day, evening, weekends, and some

Qualifications

High School Graduate or equivalent.
College experience preferred.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multi-task and stay composed under pressure.

Responsibilities

Wow the customer through personal contact and ensure a fast, friendly check-out.
Lead the assigned store to achieve customer service score goals.
Direct front-end operations and merchandising to meet brand standards.
Ensure front-end equipment is working and train associates as applicable.
Open and close procedures; maintain store cleanliness and readiness.
Perform store manager duties in absence and recruit/train/coaching crew.
Coordinate merchandising procedures and stock recovery with leadership.
Carry out routine store maintenance and stock room duties.