Guest Experience Lead — Store Leader & Coach

lululemon; Albertville (MN); On-site; USD 32,000 - 37,000; Full time

Job summary

lululemon is seeking a Guest Experience Lead to oversee in-store guest interactions and provide technical product education that aligns with our brand. As a member of the store leadership team, you will drive daily sales and mentor team members, including input on hiring decisions and acting as Supervisor on Duty on the floor.

The role requires 1 year of retail or customer experience and some leadership or mentoring experience.

Qualifications

• 1 year retail or customer experience
• Some experience in leading, mentoring, or delegating with others

Responsibilities

• Lead from the floor as Supervisor on Duty to drive guest experience and store performance
• Provide technical product education to guests and articulate product value
• Assist in hiring, onboarding, and training of team members
• Monitor daily business data and motivate team to achieve sales goals
• Open and close the store according to procedures
• Contribute to a respectful, inclusive, and productive team environment

Skills

Guest experience

Leadership

Communication

Education

High school diploma or equivalent

Job description

lululemon is seeking a Guest Experience Lead to oversee in-store guest interactions and provide technical product education that aligns with our brand. As a member of the store leadership team, you will drive daily sales and mentor team members, including input on hiring decisions and acting as Supervisor on Duty on the floor.

The role requires 1 year of retail or customer experience and some leadership or mentoring experience.