Guest Experience Lead — Inclusive Team Builder

lululemon; Brentwood (TN); Sur place; USD 34 000 - 46 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

Mentorship programs

Résumé du poste

lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor and develop a high-performing team. You will ensure guests receive top-tier service and foster an inclusive culture aligned with lululemon values.

Responsibilities include leading people, managing guest interactions, coordinating store operations, and partnering with managers on planning and visual merchandising. The role demands a hands-on leader who can open/close, coach, and address guest feedback while driving

Qualifications

• 1 year people management experience.
• 1 year leadership experience managing business operations and administration.
• Experience in retail or customer-facing environment is a plus.

Responsabilités

• Lead and develop team members on the floor to deliver guest experience.
• Manage store operations including opening/closing and floor coverage.
• Address guest feedback and escalations to resolve issues.
• Collaborate with managers on planning and merchandising.

Connaissances

Leadership

Guest Experience

Team Building

Decision Making

Strategic Thinking

Change Management

Communication

Formation

High school diploma

Bachelor's degree or equivalent

Description du poste

lululemon is seeking an Assistant Manager, Guest Experience to lead from the floor and develop a high-performing team. You will ensure guests receive top-tier service and foster an inclusive culture aligned with lululemon values.

Responsibilities include leading people, managing guest interactions, coordinating store operations, and partnering with managers on planning and visual merchandising. The role demands a hands-on leader who can open/close, coach, and address guest feedback while driving