Guest Experience Lead — Frontline Leader & Coach

Lululemon Athletica; South Windsor (CT); On-site; USD 47,000 - 58,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Retirement matching

Parental benefits

Career development

Mentorship programs

Job summary

The Guest Experience Lead at lululemon Athletica Evergreen Walk Pop Up is responsible for ensuring every guest receives a high‑quality in‑store experience. You will lead from the floor, provide technical product education, and partner with the store leadership team to meet daily sales targets while maintaining an inclusive environment.

You will participate in recruiting and onboarding, coach team members in real‑time, and ensure readiness for shifts.

Qualifications

• 1 year retail or customer experience.
• Experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead from the floor as Supervisor on Duty to drive store performance.
• Provide technical product education to guests and assist when needed.
• Participate in hiring, onboarding, and coaching of team members.
• Foster an inclusive, respectful team environment.

Skills

Retail experience

Leadership experience

Customer service

Education

High school diploma/GED

Job description

The Guest Experience Lead at lululemon Athletica Evergreen Walk Pop Up is responsible for ensuring every guest receives a high‑quality in‑store experience. You will lead from the floor, provide technical product education, and partner with the store leadership team to meet daily sales targets while maintaining an inclusive environment.

You will participate in recruiting and onboarding, coach team members in real‑time, and ensure readiness for shifts.