Guest Experience Lead: Front Desk Supervisor

Aimbridge Hospitality, LLC; Colorado Springs (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Supervisor in Colorado Springs. You will lead a guest-centric team, manage check-ins/check-outs, and ensure a memorable stay for every guest.

Join a hospitality-focused team with growth opportunities and competitive benefits in a full-time role. Strong leadership and guest service skills are essential to succeed in this fast-paced environment.

Qualifications

• + High School diploma or equivalent; college coursework helpful.
• + 2–3 years of progressive hotel experience.
• + Supervisory experience preferred.
• + Valid driver's license.
• + Compliance with certification requirements (Food Handlers, Alcohol Awareness, CPR, First Aid).

Responsibilities

• Greet guests and ensure smooth check-ins/outs.
• Track logs, messages, and packages and manage communications.
• Monitor rates, packages, and promotions to boost revenue.
• Lead and train associates while handling guest concerns and upholding standards.

Skills

Guest Experience Pro

Operations Maestro

Revenue & Rate Strategist

Team Leader & Problem Solver

Education

High School diploma or equivalent

Driver's license

Certification requirements: Food Handlers, Alcohol Awareness, CPR, First Aid

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Supervisor in Colorado Springs. You will lead a guest-centric team, manage check-ins/check-outs, and ensure a memorable stay for every guest.

Join a hospitality-focused team with growth opportunities and competitive benefits in a full-time role. Strong leadership and guest service skills are essential to succeed in this fast-paced environment.