Guest Services Lead – Front Desk & Team Leader

Home 2 Suites Colorado Springs; Colorado Springs (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Medical, Dental, and Vision Insurance

Paid time off

Employee discounts

Performance bonuses

DailyPay access to wages

Job summary

Home 2 Suites Colorado Springs is looking for a Front Desk Supervisor responsible for managing the front desk area to provide exceptional guest service. The role includes supervising staff, handling reservations, and ensuring smooth communication between departments.

The ideal candidate is highly organized, possesses great communication skills, and has the ability to lead a team effectively. We offer a competitive benefits package including health insurance and performance bonuses.

Qualifications

• Highly organized with a focus on guest service.
• Good verbal and written communication skills are essential.
• Ability to work in a team environment as a leader.

Responsibilities

• Supervise the front desk operations and team.
• Address guest concerns and ensure satisfaction.
• Coordinate with other departments for smooth operations.
• Manage inventory status to optimize revenue.

Skills

Guest service and satisfaction

Communication skills

Organizational skills

Team leadership

Computational ability

Basic computer skills

Job description

Home 2 Suites Colorado Springs is looking for a Front Desk Supervisor responsible for managing the front desk area to provide exceptional guest service. The role includes supervising staff, handling reservations, and ensuring smooth communication between departments.

The ideal candidate is highly organized, possesses great communication skills, and has the ability to lead a team effectively. We offer a competitive benefits package including health insurance and performance bonuses.