Guest Experience Lead, Front Desk (Flexible Scheduling)

Home2 Suites Effingham; Effingham (IL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Dental & Vision

Paid Time Off

401(k)

Employee Discounts

Job summary

Island Hospitality in Effingham, IL is seeking a Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors.

This role requires professionalism, outstanding communication, and the ability to work in a fast-paced environment with flexible scheduling.

The position carries a benefits package including healthcare, retirement plan, paid time off, and employee discounts across our hotels.

Qualifications

• Team player with initiative and drive to achieve objectives.
• Able to handle problems in the workplace including anticipating, preventing, identifying, and solving problems.
• Ability to work well under stress.
• Approachable and responsive to guests, delivering excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests.
• Process payments according to established hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare all necessary reports during each shift for the management team.

Job description

Island Hospitality in Effingham, IL is seeking a Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors.

This role requires professionalism, outstanding communication, and the ability to work in a fast-paced environment with flexible scheduling.

The position carries a benefits package including healthcare, retirement plan, paid time off, and employee discounts across our hotels.