Flexible Scheduling Front Desk Agent

Island Hospitality Management; Phoenix (AZ); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

PTO

401(k) Match

Employee discounts

Job summary

Island Hospitality Management is seeking a Front Desk Agent to manage guest check-in/check-out, process payments, and provide excellent information and assistance to guests and vendors. The role emphasizes professionalism, courtesy, and strong communication in a fast-paced environment.

This position may require flexible scheduling to accommodate guest occupancy, with opportunities to engage in our wellness and rewards programs and grow within the hotel brand.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple guests.
• Proactive problem-solving and guest assistance.

Responsibilities

• Check-in and check-out hotel guests.
• Process payments according to hotel policy.
• Provide information and assistance to guests and vendors.
• Prepare shift reports for management.

Skills

Communication

Guest service

Problem solving

Team player

Stress management

Job description

Island Hospitality Management is seeking a Front Desk Agent to manage guest check-in/check-out, process payments, and provide excellent information and assistance to guests and vendors. The role emphasizes professionalism, courtesy, and strong communication in a fast-paced environment.

This position may require flexible scheduling to accommodate guest occupancy, with opportunities to engage in our wellness and rewards programs and grow within the hotel brand.