Guest Experience Front Desk Agent (Flexible Scheduling)

Island Hospitality Management, LLC.; Ashburn, Northern (VA, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA & FSA plans

Dependent care FSA

Commuter benefits

Pet Insurance

PTO and Wellness Examinations

Employee Assistance Program

401(k) Retirement plan - company match

Job summary

Island Hospitality Management, LLC is seeking a Front Desk Agent to manage all aspects of front desk operations, greet guests, process check-ins/check-outs, and provide information to guests and vendors.

The ideal candidate is upbeat with outstanding communication skills, able to work in a fast-paced environment, and flexible regarding scheduling. Benefits include healthcare, retirement plans, PTO, and opportunities for growth.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace, including anticipating, preventing, identifying, and solving them.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Job description

Island Hospitality Management, LLC is seeking a Front Desk Agent to manage all aspects of front desk operations, greet guests, process check-ins/check-outs, and provide information to guests and vendors.

The ideal candidate is upbeat with outstanding communication skills, able to work in a fast-paced environment, and flexible regarding scheduling. Benefits include healthcare, retirement plans, PTO, and opportunities for growth.