Front Desk Guest Services Specialist (Flexible Hours)

Island Hospitality Management; Effingham (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental, and Vision Insurance

Pet Insurance

Paid Sick and Vacation Time

Employee Assistance Program

401(k) Retirement plan with company match

Discounted tickets to theme parks and events

Job summary

Island Hospitality Management is looking for a Front Desk Agent in Effingham, Illinois. This role involves managing front desk operations, requiring outstanding communication and problem-solving skills. Candidates should be motivated team players who can handle stressful situations effectively. The position offers a rewarding benefits package, including healthcare, wellness programs, and a 401(k) retirement plan. Flexible scheduling may be required, including weekends and holidays.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares reports during each shift for management.

Skills

Outstanding communication skills

Problem-solving skills

Ability to work well in stressful situations

Team player with strong initiative

Job description

Island Hospitality Management is looking for a Front Desk Agent in Effingham, Illinois. This role involves managing front desk operations, requiring outstanding communication and problem-solving skills. Candidates should be motivated team players who can handle stressful situations effectively. The position offers a rewarding benefits package, including healthcare, wellness programs, and a 401(k) retirement plan. Flexible scheduling may be required, including weekends and holidays.