Flexible Hours Front Desk Agent – Guest Experience

Island Hospitality Management, LLC.; Pittsburgh (Allegheny County); On-site; USD 19,286,000 - 26,174,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,.

Dental and Vision Insurance

Paid Time Off

401(k) Retirement plan

Employee discounts

Job summary

Island Hospitality Management, LLC. is seeking a Front Desk Agent to manage all front desk operations and be a reference for guests and vendors. You will project professionalism, courtesy, and a welcoming demeanor in a fast-paced environment.

This role may require flexible scheduling availability and a proactive approach to guest service, including check-in/check-out, payments, information provision, and reports in collaboration with the management team.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Team player

Problem solving

Communication skills

Customer service

Job description

Island Hospitality Management, LLC. is seeking a Front Desk Agent to manage all front desk operations and be a reference for guests and vendors. You will project professionalism, courtesy, and a welcoming demeanor in a fast-paced environment.

This role may require flexible scheduling availability and a proactive approach to guest service, including check-in/check-out, payments, information provision, and reports in collaboration with the management team.