Guest Experience Lead — Flexible Scheduling & Perks

McDonald's Restaurants Limited; Dallas (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Guest Experience Leader to oversee guest interactions, ensure a positive atmosphere, and guide the team in delivering exceptional service. You will address guest concerns, promote app features, and maintain a clean, welcoming environment across shifts.

Ideal candidates bring a hospitable demeanor, a passion for helping others, and a willingness to learn and grow within a fast-paced restaurant setting. Competitive pay and benefits are offered.

Qualifications

• Requires a hospitable, humble demeanor.
• Passion for helping customers and team members.
• Desire to learn and grow; ability to anticipate customer needs.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they enjoy their visit.
• Handle guest concerns and provide solutions to their satisfaction.
• Collaborate with team to maintain a welcoming, clean restaurant environment.
• Promote the McDonald’s App, Mobile Order & Pay promotions and benefits.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

McDonald’s is seeking a Guest Experience Leader to oversee guest interactions, ensure a positive atmosphere, and guide the team in delivering exceptional service. You will address guest concerns, promote app features, and maintain a clean, welcoming environment across shifts.

Ideal candidates bring a hospitable demeanor, a passion for helping others, and a willingness to learn and grow within a fast-paced restaurant setting. Competitive pay and benefits are offered.