Guest Experience Lead — Flexible Hours & Growth

McDonald's Restaurants Limited; Claxton (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision coverage

Archways to Opportunity education and

Discount programs

Free meals / meal discounts

Job summary

McDonald’s is hiring a Guest Experience Leader to join our team at a corporate-owned restaurant. The role focuses on creating positive guest experiences, greeting customers, and supporting the team across a wide schedule. This position offers training and growth within a fast-paced environment.

The job requires a friendly attitude, willingness to learn, and the ability to work well with others to deliver great service, while supporting kids with treats and handling guest concerns as needed.

Qualifications

• Outgoing attitude and friendly demeanor required.
• Willingness to learn and grow in a fast-paced restaurant.
• Ability to excel in a team environment and adapt to shift schedules.

Responsibilities

• Greet guests and assist with taking orders.
• Assist guests with using ordering kiosks.
• Provide help to customers in need of extra hands.
• Check guests are satisfied after receiving their food and offer further assistance.
• Ensure kids receive a kid treat as applicable.
• Handle customer concerns professionally and promptly.
• Communicate feedback and recommendations to the restaurant team.

Skills

Communication

Teamwork

Customer service

Flexibility

Job description

McDonald’s is hiring a Guest Experience Leader to join our team at a corporate-owned restaurant. The role focuses on creating positive guest experiences, greeting customers, and supporting the team across a wide schedule. This position offers training and growth within a fast-paced environment.

The job requires a friendly attitude, willingness to learn, and the ability to work well with others to deliver great service, while supporting kids with treats and handling guest concerns as needed.