Guest Experience Lead — Flexible Scheduling & Growth

McDonald's Restaurants Limited; Olney (MD); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay between $18.25 – $20.

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Descripción de la vacante

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to ensure every guest has a positive visit in a fast-paced setting. Enjoy flexible scheduling and a role where you are valued as part of a friendly team.

You will lead the guest experience, resolve issues to guest satisfaction, collaborate with teammates to maintain a welcoming environment, and promote promotions and Mobile Order & Pay features.

Formación

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow; and
• The ability to communicate effectively and anticipate customer needs

Responsabilidades

• Lead the experience: Check in with guests and ensure they are enjoying themselves.
• Be the solution: Handle guest concerns and resolve to their satisfaction.
• Teamwork is key: Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Be in the know: Promote McDonald’s promotions and the App features.

Conocimientos

Humble and hospitable demeanor

Customer service oriented

Effective communication

Teamwork

Willingness to learn and grow

Descripción del empleo

McDonald’s Restaurants Limited is seeking a Guest Experience Leader to ensure every guest has a positive visit in a fast-paced setting. Enjoy flexible scheduling and a role where you are valued as part of a friendly team.

You will lead the guest experience, resolve issues to guest satisfaction, collaborate with teammates to maintain a welcoming environment, and promote promotions and Mobile Order & Pay features.