Guest Experience Lead - Flexible Schedule & Growth

McDonald's; Nashville (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Starting wage + incentives

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly pay + direct deposit

Medical, dental, vision insurance

Other benefits

Job summary

McDonald’s is seeking a Guest Experience Lead to ensure an outstanding guest experience across our restaurant in Indiana. You will lead with hospitality, resolve concerns, and partner with teammates to keep the restaurant clean, welcoming, and efficient while promoting promotions and the McDonald’s App.

We offer flexible scheduling and a range of benefits to help you grow with us. Join a team that values service, quality, and community as you build meaningful guest connections.

Qualifications

• Experience in hospitality or fast-food service.
• Strong communication and guest-relations skills.
• Able to work flexible hours.

Responsibilities

• Lead the guest experience by checking in with guests.
• Resolve guest concerns to satisfaction.
• Collaborate with team to maintain a clean, welcoming restaurant.
• Promote promotions and app features.
• Support with app usage and mobile orders.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

McDonald’s is seeking a Guest Experience Lead to ensure an outstanding guest experience across our restaurant in Indiana. You will lead with hospitality, resolve concerns, and partner with teammates to keep the restaurant clean, welcoming, and efficient while promoting promotions and the McDonald’s App.

We offer flexible scheduling and a range of benefits to help you grow with us. Join a team that values service, quality, and community as you build meaningful guest connections.