Guest Experience Lead - Flexible Schedule & Growth

McHire; Dade City (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

401k plan

Health benefits

Weekly pay

Job summary

McDonald's in Florida is seeking a Guest Experience Leader to help ensure every guest has a positive visit. You will check in with guests, resolve concerns, and work with a team to keep the restaurant welcoming, clean, and efficient.

You’ll share promotions and app benefits, learn and grow within a fast-paced environment, and contribute to a culture of hospitality and service excellence every shift.

Qualifications

• Customer-focused and hospitable demeanor.
• Willingness to learn and grow.
• Strong communication and problem-solving.
• Ability to anticipate guest needs.

Responsibilities

• Lead the guest experience and ensure satisfaction.
• Check in with guests and monitor enjoyment.
• Handle guest concerns and provide timely resolutions.
• Collaborate with team to maintain a welcoming, clean restaurant.
• Promote McDonald's app and promotions.

Skills

Hospitable demeanor

Customer service oriented

Willingness to learn

Strong communication

Job description

McDonald's in Florida is seeking a Guest Experience Leader to help ensure every guest has a positive visit. You will check in with guests, resolve concerns, and work with a team to keep the restaurant welcoming, clean, and efficient.

You’ll share promotions and app benefits, learn and grow within a fast-paced environment, and contribute to a culture of hospitality and service excellence every shift.