Guest Experience Lead - Flexible Schedule & Benefits

McDonald's; North Vernon (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Starting wage

Employee discounts

Paid time off

Tuition reimbursement

Training & advancement

Weekly pay

Healthcare benefits

Job summary

McDonald's is seeking a Guest Experience Lead to ensure guests are welcomed and well served in a fast-paced environment. You will lead the guest experience, address concerns, and work with the team to maintain a clean, friendly restaurant.

The role emphasizes helping guests, learning and growing with the team, and promoting McDonald’s app features and promotions to enhance the guest experience.

Qualifications

• No formal education requirements stated in ad.

Responsibilities

• Lead the guest experience and check in with guests to ensure they are enjoying themselves.
• Handle guest concerns and provide resolution to their satisfaction.
• Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Promote benefits of the McDonald’s App, Mobile Order & Pay and related promotions.

Job description

McDonald's is seeking a Guest Experience Lead to ensure guests are welcomed and well served in a fast-paced environment. You will lead the guest experience, address concerns, and work with the team to maintain a clean, friendly restaurant.

The role emphasizes helping guests, learning and growing with the team, and promoting McDonald’s app features and promotions to enhance the guest experience.