Guest Experience Lead: Hospitality Champion (Flexible Scheduling)

McDonald's; Orlando (FL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Orlando, FL is seeking a Guest Experience Leader to greet guests, ensure a welcoming atmosphere, and help run a fast-paced restaurant.

You’ll resolve guest concerns, collaborate with teammates, and share knowledge about promotions and the McDonald’s App. This role emphasizes hospitality, teamwork, and a commitment to friendly, efficient service. Flexible scheduling and growth opportunities are available.

Qualifications

• Experience in customer service preferred in a fast-food setting.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests and check in with them to ensure a positive experience.
• Resolve guest concerns promptly and professionally to their satisfaction.
• Collaborate with team to maintain a welcoming, clean restaurant environment.
• Promote and explain features of McDonald’s App and promotions.

Skills

Excellent communication

Customer service

Team player

multitask

Job description

McDonald’s in Orlando, FL is seeking a Guest Experience Leader to greet guests, ensure a welcoming atmosphere, and help run a fast-paced restaurant.

You’ll resolve guest concerns, collaborate with teammates, and share knowledge about promotions and the McDonald’s App. This role emphasizes hospitality, teamwork, and a commitment to friendly, efficient service. Flexible scheduling and growth opportunities are available.