Guest Experience Lead: Flexible Schedule & Growth

McDonald's Restaurants Limited; Berwyn (PA); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Flexible hourly rate

Flexible scheduling

Paid time off

Tuition reimbursement

Training and advancement

Employee discounts

Free meals

Résumé du poste

McDonald’s Berwyn restaurant is hiring for a Guest Experience Lead. The role offers flexible shifts, full-time or part-time options, and a path to learn and advance within a busy, customer-focused team.

You will lead the guest experience, address concerns, and partner with your crew to keep a welcoming, clean restaurant. You’ll share promotions and promote the McDonald’s App, while developing communication and teamwork skills.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow;
• The ability to communicate effectively and anticipate customer needs

Responsabilités

• Lead the guest experience and ensure guests are enjoying themselves
• Be the solution by handling guest concerns and providing resolution
• Understand that teamwork is key and collaborate with the team to maintain a welcoming, friendly, and clean restaurant
• Be in the know by promoting the McDonald’s App and Mobile Order & Pay features

Description du poste

McDonald’s Berwyn restaurant is hiring for a Guest Experience Lead. The role offers flexible shifts, full-time or part-time options, and a path to learn and advance within a busy, customer-focused team.

You will lead the guest experience, address concerns, and partner with your crew to keep a welcoming, clean restaurant. You’ll share promotions and promote the McDonald’s App, while developing communication and teamwork skills.