Guest Experience Lead — Flexible Hours & Growth

McDonald's; Georgetown (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Crew min wage

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training and advancement

Weekly pay

Medical, dental, and vision benefits

Job summary

McDonald's is hiring a Guest Experience Lead in Indiana. The role focuses on guiding the guest experience, checking in with customers, and ensuring they enjoy their visit.

You'll be the solution to guest concerns, work with your team to maintain a welcoming, clean restaurant, and share knowledge about current promotions and the McDonald’s App benefits. Flexible schedules and opportunities for growth are available.

Qualifications

• A hospitable demeanor and genuine care for guests.
• Strong desire to learn and grow.
• Effective communication and anticipation of customer needs.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they enjoy themselves.
• Handle guest concerns and provide resolutions to their satisfaction.
• Maintain a welcoming, friendly, and clean restaurant environment through teamwork.
• Promote knowledge of promotions and benefits of the McDonald’s App.

Skills

Guest service orientation

Communication skills

Teamwork

Desire to learn and grow

Job description

McDonald's is hiring a Guest Experience Lead in Indiana. The role focuses on guiding the guest experience, checking in with customers, and ensuring they enjoy their visit.

You'll be the solution to guest concerns, work with your team to maintain a welcoming, clean restaurant, and share knowledge about current promotions and the McDonald’s App benefits. Flexible schedules and opportunities for growth are available.