Guest Experience Lead — Flexible Schedule & Growth

McDonald's Restaurants Limited; West Chester (Chester County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible hourly rate

Flexible scheduling

Paid time off

Tuition reimbursement

Training opportunities

Employee discounts and free meals

Franchise-owned store

Job summary

McDonald’s West Chester franchise is hiring a Guest Experience Lead. We offer flexible scheduling, an adjustable hourly starting rate, and opportunities to grow. We welcome both full-time and part-time applicants across breakfast, lunch, late nights, and weekends—whatever fits you.

You will greet guests, resolve concerns, and collaborate with your team to maintain a welcoming, clean restaurant. You’ll also promote McDonald’s App features and promotions to guests.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Job description

McDonald’s West Chester franchise is hiring a Guest Experience Lead. We offer flexible scheduling, an adjustable hourly starting rate, and opportunities to grow. We welcome both full-time and part-time applicants across breakfast, lunch, late nights, and weekends—whatever fits you.

You will greet guests, resolve concerns, and collaborate with your team to maintain a welcoming, clean restaurant. You’ll also promote McDonald’s App features and promotions to guests.