Guest Experience Lead - Flexible Hours & Growth

McDonald's Restaurants Limited; Palm City (FL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Paid time off

Tuition assistance

Training opportunities

Weekly direct deposit

401k plan

Health benefits

Job summary

McDonald’s Corporation in Florida is seeking a Guest Experience Leader to check in with guests, ensure they enjoy their visit, and resolve concerns quickly. You’ll work with a team to keep the restaurant welcoming, clean, and efficient while promoting the McDonald’s App and its benefits.

Your role emphasizes hospitality, effective communication, and a proactive approach to guest needs, with opportunities for growth and advancement within the brand.

Qualifications

• A welcoming, hospitable demeanor and excellent communication.
• Ability to anticipate customer needs and resolve concerns.
• Desire to learn, grow, and support teammates.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring enjoyment.
• Handle guest concerns and provide timely resolution.
• Collaborate with the team to maintain a welcoming, clean restaurant.
• Promote and explain promotions and the McDonald’s App features.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

McDonald’s Corporation in Florida is seeking a Guest Experience Leader to check in with guests, ensure they enjoy their visit, and resolve concerns quickly. You’ll work with a team to keep the restaurant welcoming, clean, and efficient while promoting the McDonald’s App and its benefits.

Your role emphasizes hospitality, effective communication, and a proactive approach to guest needs, with opportunities for growth and advancement within the brand.