Guest Experience Lead: Flexible Schedule & Growth

McDonald's Restaurants Limited; Sarasota (FL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Guest Experience Leader in Sarasota, FL to coordinate the guest journey, greet guests, and ensure they are enjoying their visit. You will address concerns, work closely with the team to keep the restaurant welcoming and clean, and share insights on promotions and McDonald’s App features.

The role emphasizes hospitality, a service mindset, and effective communication to anticipate guest needs and drive satisfaction.

Qualifications

• Humility and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience and check in with guests to ensure enjoyment.
• Address guest concerns and resolve to their satisfaction.
• Collaborate with the team to maintain a welcoming, clean restaurant environment.
• Promote promotions and McDonald’s App features to guests.

Skills

Customer service

Communication

Hospitality

Teamwork

Job description

McDonald’s is seeking a Guest Experience Leader in Sarasota, FL to coordinate the guest journey, greet guests, and ensure they are enjoying their visit. You will address concerns, work closely with the team to keep the restaurant welcoming and clean, and share insights on promotions and McDonald’s App features.

The role emphasizes hospitality, a service mindset, and effective communication to anticipate guest needs and drive satisfaction.