Guest Experience Lead - Executive Hospitality

Caesars Entertainment; Laughlin (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Caesars Entertainment seeks a Hospitality Host to manage the guest journey on property, coordinating with account executive, sales executive, and flight sales executive teams on pre- and post-trip planning. The hospitality host will strive to delight our guests through gracious, enthusiastic, and personalized service.

Candidates should exude authenticity with regard to guest and team interactions and continuously aim to exceed expectations while supporting team operations across the on-property

Qualifications

Responsibilities

• Manage all aspects of the guest journey on property and coordinate with account executive, sales executive, and flight sales executive team members on pre- and post-trip planning.
• Delight guests with gracious, enthusiastic, and personalized service.
• Support guests and team interactions to exceed expectations.

Job description

Caesars Entertainment seeks a Hospitality Host to manage the guest journey on property, coordinating with account executive, sales executive, and flight sales executive teams on pre- and post-trip planning. The hospitality host will strive to delight our guests through gracious, enthusiastic, and personalized service.

Candidates should exude authenticity with regard to guest and team interactions and continuously aim to exceed expectations while supporting team operations across the on-property