Guest Experience Lead Cashier

Ulta Beauty, Inc.; Calabasas (CA); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. in Calabasas, CA, seeks a Lead Cashier to drive guest transactions, enhance loyalty participation, and lead cashiering operations with accuracy and energy. The role emphasizes service quality, training new cashiers, and collaboration with store teams to meet sales goals.

The position focuses on cashwrap standards, merchandising, and delivering an exceptional guest experience while supporting leadership with register functions and performance metrics.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or an equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty, and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest‑friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness at all times.
• Maintain prompt, regular attendance.

Skills

Customer service

Communication

Teamwork

Problem solving

Leadership

Relationship building

Adaptability

Education

High school diploma

Tools

Point of Sale (POS)

Apple devices

Job description

Ulta Beauty, Inc. in Calabasas, CA, seeks a Lead Cashier to drive guest transactions, enhance loyalty participation, and lead cashiering operations with accuracy and energy. The role emphasizes service quality, training new cashiers, and collaboration with store teams to meet sales goals.

The position focuses on cashwrap standards, merchandising, and delivering an exceptional guest experience while supporting leadership with register functions and performance metrics.