Lead Cashier: Elevate Guest Experience & Loyalty

Ulta Beauty; Turlock (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Job summary

Ulta Beauty in California is seeking a Lead Cashier to drive guest experience and loyalty through outstanding service and efficient checkout. You’ll train new cashiers, support open/close procedures, and maintain clean, inviting cashwrap areas while promoting the Ulta Loyalty Life Cycle and store goals.

The role requires at least 2 years of cashiering experience, a high school diploma, and a knack for selling.

Qualifications

• 2 years of relevant work experience or equivalent education
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Meet or exceed the store's goals for retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink.
• Provide exceptional guest service by greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Handle sales, refunds, and exchanges.
• Pair guests with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Replenish, organize, and maintain all cashwrap displays, supplies, and impulse fixtures.
• Maintain prompt, regular attendance.

Skills

Guest service

Communication

Teamwork

Problem solving

Sales

Adaptability

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in California is seeking a Lead Cashier to drive guest experience and loyalty through outstanding service and efficient checkout. You’ll train new cashiers, support open/close procedures, and maintain clean, inviting cashwrap areas while promoting the Ulta Loyalty Life Cycle and store goals.

The role requires at least 2 years of cashiering experience, a high school diploma, and a knack for selling.