Lead Cashier: Elevate Guest Experience & Sales

Ulta; Orange (CA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty in California seeks a Lead Cashier to drive guest transactions with exceptional service and to uphold cashwrap standards. You will train new cashiers, cross‑train teammates, and lead by example in delivering a superior guest experience while promoting loyalty and credit programs.

This role requires strong communication, the ability to manage multiple tasks, and a passion for selling Ulta Beauty products.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest‑friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.

Skills

Customer service

Communication

Collaboration

Independence

Customer relationships

Under pressure

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in California seeks a Lead Cashier to drive guest transactions with exceptional service and to uphold cashwrap standards. You will train new cashiers, cross‑train teammates, and lead by example in delivering a superior guest experience while promoting loyalty and credit programs.

This role requires strong communication, the ability to manage multiple tasks, and a passion for selling Ulta Beauty products.