Guest Experience Lead - 5-Month Store Impact

lululemon; Tennessee; On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Mental health plans

Retirement plan matching

Job summary

lululemon in Nashville, Tennessee seeks an Assistant Manager, Guest Experience to lead from the floor, develop a diverse team, and deliver outstanding guest experiences aligned with company values. You will support hiring, coaching, and performance management while driving store operations, merchandising, and safety compliance.

The role requires 1 year of people management experience and 1 year of leadership experience, with availability for a variable schedule including weekends.

Qualifications

• 1 year people management experience
• 1 year leadership experience, including managing business operations and administration and managing projects or processes

Responsibilities

• Lead an exceptional guest experience on the floor and coach team members
• Provide floor leadership and ensure efficient store coverage and operations
• Resolve guest feedback and escalations and make things right for guests
• Review business data and metrics to inform planning and hiring strategies
• Maintain product presentation and store merchandising; open/close the store

Skills

People management

Leadership

Guest experience

Communication

Decision making

Job description

lululemon in Nashville, Tennessee seeks an Assistant Manager, Guest Experience to lead from the floor, develop a diverse team, and deliver outstanding guest experiences aligned with company values. You will support hiring, coaching, and performance management while driving store operations, merchandising, and safety compliance.

The role requires 1 year of people management experience and 1 year of leadership experience, with availability for a variable schedule including weekends.