Guest Experience Lead - In-Store Leadership & Training

Lululemon Athletica; Nashville (TN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parental top-up

Professional development courses

Job summary

Lululemon Athletica in Nashville seeks a Guest Experience Lead (Contract) to educate on technical products and uphold exceptional guest experiences. You will be part of the store leadership, driving floor performance and supporting sales goals while guiding team members in real time.

The role requires 1 year of retail/customer experience and some leadership or mentoring experience; HS diploma or GED preferred. The schedule varies, with morning/evening shifts and possible weekends.

Qualifications

• 1 year retail or customer experience (e.g., guest resolution)
• Some experience in leading, mentoring, or delegating with others
• High school diploma/GED or above

Responsibilities

• Lead from the floor as the Supervisor on Duty to guide the store during shifts.
• Provide technical product education to guests and articulate value of lululemon products.
• Assist with hiring, onboarding, and training; give direct feedback and recognition.

Skills

Retail experience

Leadership experience

Guest service

Education

High school diploma or GED

Job description

Lululemon Athletica in Nashville seeks a Guest Experience Lead (Contract) to educate on technical products and uphold exceptional guest experiences. You will be part of the store leadership, driving floor performance and supporting sales goals while guiding team members in real time.

The role requires 1 year of retail/customer experience and some leadership or mentoring experience; HS diploma or GED preferred. The schedule varies, with morning/evening shifts and possible weekends.