Guest Experience Host - Welcoming, Seating & Reservations

Oasis Restaurant; Pleasanton (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Earnings potential with tips

Job summary

Oasis Restaurant in Pleasanton, CA is seeking a friendly Host to welcome guests, guide them to seating, and manage reservations with a courteous, efficient approach to ensure a memorable dining experience for every patron.

Responsibilities include greeting guests, maintaining a waitlist, answering phone inquiries, assisting with private events, addressing guest concerns professionally, and keeping the dining room clean and orderly in a busy, high-volume environment.

Qualifications

• Previous experience as a host or in a customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Experience with reservation systems and Microsoft Office is a plus.
• Evenings and weekends availability required.

Responsibilities

• Greet guests and seat them at tables.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and online inquiries promptly.
• Assist with organizing and setting up private events.
• Handle guest concerns with professionalism.
• Perform light cleaning and keep the dining area tidy.
• Support a clean and organized dining room.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Flexibility

Tools

Reservation systems

Microsoft Office

Job description

Oasis Restaurant in Pleasanton, CA is seeking a friendly Host to welcome guests, guide them to seating, and manage reservations with a courteous, efficient approach to ensure a memorable dining experience for every patron.

Responsibilities include greeting guests, maintaining a waitlist, answering phone inquiries, assisting with private events, addressing guest concerns professionally, and keeping the dining room clean and orderly in a busy, high-volume environment.