Guest Experience Host — Dining & Seating Lead

Lodge at Gulf State Park; Gulf Shores, Northern (AL, KY); Hybrid; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Competitive Salary

Health, Dental, Vision insurance

Paid PTO

Employee meals and discounts

Job summary

Valor is seeking a friendly host/hostess to greet guests, seat them, and coordinate dining room activities to ensure a seamless guest experience. You will work closely with servers and management to maintain a welcoming atmosphere and efficient service throughout shifts.

The role emphasizes exceptional guest interaction, attention to detail, and the ability to manage seating and reservations while supporting the dining room team.

Qualifications

• First point of contact for guests, greet them warmly and seat them.
• Assist guests with questions and special seating requests.
• Maintain a welcoming, organized dining room environment.

Responsibilities

• Greet guests and escort to tables, pull chairs for guests.
• Ensure doors, menus, and dining area are clean and inviting.
• Coordinate seating charts and manage reservations for the evening.
• Communicate with servers, managers, and kitchen to synchronize timing.

Skills

Customer service

Communication

Positive attitude

Empathy

Guest flow knowledge

Job description

Valor is seeking a friendly host/hostess to greet guests, seat them, and coordinate dining room activities to ensure a seamless guest experience. You will work closely with servers and management to maintain a welcoming atmosphere and efficient service throughout shifts.

The role emphasizes exceptional guest interaction, attention to detail, and the ability to manage seating and reservations while supporting the dining room team.