Guest Experience Host — Warm Welcomes & Seamless Seating

Applebee's Neighborhood Grill + Bar; Livonia (MI); On-site; USD 15,000 - 21,000; Part time

Job summary

Applebee's Neighborhood Grill + Bar in Michigan seeks a host/hostess to greet guests, seat according to plan, and maintain a smooth dining room flow. The role supports servers by handling initial drink orders and running food when needed, while keeping the host area clean and prepared for the day’s operations.

Candidates should provide excellent customer service, be friendly and outgoing, and follow food safety guidelines.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM
• Friendly and outgoing personality
• Follow appropriate food safety guidelines
• Able to work a variety of shifts including evenings and weekends
• Able to stand for long periods of time
• Ability to transport and carry objects such as a high chair or booster seat
• Ability to wipe, sweep and carry plates to kitchen

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests’s needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Team player

Food safety

Shift flexibility

Stamina

Lift objects

Cleanliness

Job description

Applebee's Neighborhood Grill + Bar in Michigan seeks a host/hostess to greet guests, seat according to plan, and maintain a smooth dining room flow. The role supports servers by handling initial drink orders and running food when needed, while keeping the host area clean and prepared for the day’s operations.

Candidates should provide excellent customer service, be friendly and outgoing, and follow food safety guidelines.