Guest Experience Host

Applebee's Neighborhood Grill + Bar; St. Johns (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to warmly greet guests, seat them, and manage the flow of the dining room. You will help maintain a clean host area, stock menus, and support servers during service to enhance guest satisfaction.

The role emphasizes teamwork, reliability, and the ability to stand for long periods while upholding food-safety and sanitation standards, including opening and closing duties as required.

Qualifications

• Excellent customer service skills and ability to work as a team.
• Friendly, outgoing personality suitable for guest interaction.
• Follow proper food safety guidelines and sanitation practices.
• Able to stand for long periods and handle busy service times.
• Capable of transporting items (high chair, booster seats) and performing light physical tasks.

Responsibilities

• Greet guests as they enter and depart, and seat them according to the plan.
• Maintain a clean host/hostess stand and waiting area; ensure menus are clean and stocked.
• Assist servers by taking initial drink orders or delivering food when needed.
• Complete opening/closing duties to keep a safe, clean environment for guests and team.

Skills

Customer service

Friendly personality

Food safety

Stamina

Physical dexterity

Cleaning duties

Job description

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to warmly greet guests, seat them, and manage the flow of the dining room. You will help maintain a clean host area, stock menus, and support servers during service to enhance guest satisfaction.

The role emphasizes teamwork, reliability, and the ability to stand for long periods while upholding food-safety and sanitation standards, including opening and closing duties as required.