Guest Experience Host - Seating & Flow

Applebee's Neighborhood Grill + Bar; Ionia (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Michigan is hiring a host/hostess to warmly greet guests, acknowledge departures, and seat guests according to the restaurant's plan. You will help maintain smooth guest flow and support servers to ensure a pleasant dining experience.

The role requires friendly, outgoing behavior, commitment to teamwork, and flexibility to work evenings and weekends. You will stand for long periods, assist with door duties, and keep the host stand tidy to uphold cleanliness

Qualifications

• Excellent customer service skills with the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Teamwork

Friendly & outgoing

Communication

Job description

Applebee's Neighborhood Grill + Bar in Michigan is hiring a host/hostess to warmly greet guests, acknowledge departures, and seat guests according to the restaurant's plan. You will help maintain smooth guest flow and support servers to ensure a pleasant dining experience.

The role requires friendly, outgoing behavior, commitment to teamwork, and flexibility to work evenings and weekends. You will stand for long periods, assist with door duties, and keep the host stand tidy to uphold cleanliness